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Effective Date: 10/01/2024

Lumank Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details when you submit a form, request a quote, or communicate with us.

• Project Information: Details about your property or HVAC system for the purpose of providing services.

• Technical Information: IP address, browser type, and usage data collected through cookies or other tracking technologies.
   

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or service requests

• Schedule and complete HVAC assessments and installations

• Process invoices and payments

• Provide updates about our services or promotions (with your consent)

• Comply with legal or regulatory requirements
   

3. How We Protect Your Information

We take data security seriously. Your information is stored on secure servers and accessible only by authorized personnel. We implement industry-standard security measures, including encryption, password protection, and firewall monitoring, to prevent unauthorized access.
 

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following cases:

• With subcontractors or partners who assist us in delivering services (under confidentiality agreements)

• If required by law or legal process
   

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies if you prefer.
 

6. Your Rights and Choices

You have the right to:

• Request access to your personal information

• Correct or update inaccurate information

• Opt-out of marketing communications at any time
   

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
 

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Lumank Inc.
📍 7345 164th Ave NE, Ste 145488, Redmond, WA 98052

📧 info@lumankhvac.com